Dispatch:
All orders placed before 10:00 GMT are shipped on the same day from Monday to Friday, excluding holidays.
Delivery options:
- Personal pickup – available in Oslo in Norway and Warsaw, Poland
- Non-tracked Priority Air Mail ~ 3,50€ – not for multiple-use kits
- Tracked Priority Air Mail ~ 5,00€ – not for multiple-use kits
- DPD / DPD Pickup Points (Carbon Neutral) – starting at 11€+, available only in Europe
- DHLÂ – available in Europe for small packages, most affordable to countries far from Poland
Please note that because DHL does not provide any list of more expensive postal codes, and forces us to check cost of each delivery individually, if there is an unexpected DHL surchage we will deliver the package via DPD.
For legal and safety reasons we do not mail any multi-use reagents bottles. All multiple-use products are delivered by a safety compliant courier (EU only) to ensure express delivery and premium reagent quality. A few more days in transit can make a huge difference.
Delivery time:
Please note that all delivery dates are estimated by the shipping companies, not guaranteed.
- Mail usually takes 2-5 work days, however please allow up to 21 days after shipping for your package to arrive.
- DPD / DHL is usually delivered within 2-5 days. Please follow the tracking and call relevant shipping company in case of any issues.