All DPD / DHL orders placed before 10:00 GMT are shipped on the same day from Monday to Friday, excluding holidays.
All mail orders are shipped on Tuesday and Friday, excluding holidays.
- Personal pickup – available in Warsaw, Poland
- Priority Mail – starting at 5,00€ – for single-use kits or non-EU orders
- Express: DPD / DPD Pickup Points (Carbon Neutral) – starting at 11€+, available only in Europe
- Express: DHL – available in Europe for small packages, most affordable to countries far from Poland
Please note that because DHL does not provide any list of more expensive postal codes we are forced to check cost of each delivery on case to case basis. If there is an unexpected DHL surchage we will deliver the package via DPD.
For legal and safety reasons we do not mail any TLC test kits. All dangerous liquids products are delivered by a safety compliant courier (EU only) to ensure secure and express delivery.
Please note that all delivery dates are estimated by the shipping companies, not guaranteed.
- Mail usually takes 2-5 work days, however please allow up to 21 days after shipping for your package to arrive.
- DPD / DHL is usually delivered within 2-5 days. Please follow the tracking and call relevant shipping company in case of any issues.